If you plan to drive north to Malaysia, you need to get a Touch ‘n Go card to pay the Malasia road charge (RC) in the immigration counter and pay expressway tolls.
For Malaysians, it is simple and easy to get a Touch ‘n Go card. Just imagine how easy we can get an EZ-link card in Singapore.
But it is very inconvenient for Singapore drivers to get a Touch ‘n Go card in Singapore.
This driving to Malaysia guide explains different ways for Singapore drivers to get a Touch ‘n Go card, including getting the card in Singapore and upon arriving at Malaysia.
Why is Touch ‘n Go card not sold in Singapore?
Plain and simple, Touch ‘n Go card is not allowed to sell in Singapore due to related financial regulations.
A special agreement or a permit is needed if Touch ‘n Go Sdn Bhd intends to sell the card in Singapore. Due to the market size, I guess Touch ‘n Go Sdn Bhd does not bother.
This creates a problem for Singapore drivers: they need to get a Touch ‘n Go card to enter Malaysia, but they cannot get it outside of Malaysia.
As mentioned in Malaysia VEP guide, you can use Touch ‘n Go eWallet to pay the RM20 road charge if you get the VEP tag. You can reload the Touch ‘n Go eWallet through the app.
The remaining issue is that you still need a Touch ‘n Go card for the trip to collect the VEP tag, which can only be collected in Malaysia.
Of course, there are some (not just one) solutions to this issue.
How to get a Touch ‘n Go card in Singapore?
Although Touch ‘n Go Sdn Bhd cannot sell the card in Singapore, Singaporeans, as an individual, can sell the “used” Touch ‘n Go card as a used product. And you can buy from them, just like buying a second-hand smartphone.
Some smart people can then use this method to make a profit from selling Touch ‘n Go cards in the Carousel. Of course, they cannot mark up too much because everyone knows the card is only RM10.
So, you can check Carousel or other local forums to see whether someone is offering Touch ‘n Go card.
If you are too lazy or too busy, you can easily get a “used” Touch ‘n Go card without leaving Singapore.
When you get a Touch ‘n Go card in this way, you must know:
- Touch ‘n Go card is valid for 10 years (as printed on the card).
- But if the card were not used for more than 365 days, it would be deactivated by Touch ‘n Go Sdn Bhd. You cannot use this card (you can only get the refund in their office).
- You cannot top up (reload) the Touch ‘n Go card in Singapore. You need to make sure the card has a balance of at least RM20 to pay the RC.
So, do NOT just check the validity date printed on the card. You can check the card validity and balance in the Touch ‘n Go eWallet app.
But you can NOT top up (reload) Touch ‘n Go card in the app.
How to get a Touch ‘n Go card upon arriving at Malaysia?
Some old drivers may tell you that it is easy and you can get ta Touch ‘n Go card upon arriving Malaysia.
It was true before August 2018. It is only partially true in 2019.
If you leave Singapore through Woodlands Checkpoint, then you can NOT buy a Touch ‘n Go card upon arriving in Malaysia. You may end up to pay a fine. You cannot top up (reload) Touch ‘n Go card in any counters either
If you leave Singapore through Tuas Checkpoint, yes, you can still get a Touch ‘n Go card upon arriving in Malaysia. There is a Touch ‘n Go kiosk with 4 vending machines before queueing for immigration counters as shown in Google maps below.
If you want to go through immigration counters on the left side, you can try to keep right. If you want to go through immigration counters on the right side, keep left, as illustrated above.
You will not miss the booth if you pay attention when the two lanes split for immigration counters. The booth is the first “building” in the traffic island.
If the queues are not long, or you travel alone, you can stop the car on the road shoulder and use the vending machine to buy a Touch ‘n Go card or top up the card.
How to get a Touch ‘n Go card for free in Malaysia?
Once you are in Malaysia, Touch ‘n Go card can be easily purchased in many convenient stores and petrol stations.
But there are many ways to save the RM10 for the card.
Many Singapore drivers get a Watson VIP card (which can be used in Malaysia, not Singapore) at RM18.85. The membership card can also be used as a Touch ‘n Go card, in addition to enjoying discounts in the store. Most items (with a few exceptions) are far cheaper than in Watson stores in Singapore. You can eventually get some relief after paying a lot for the car in Singapore.
Another popular option among Singapore drivers is the Tesco Clubcard. It costs RM10, and can be used as a Touch ‘n Go card as well. Of course, if you like to shop in Tesco, then this card may earn back the card fees, and possibly even the expressway tolls for you. You cannot find Tesco in Singapore yet.
Of course, there are many other ways to get a Touch ‘n Go card for free in Malaysia.
Can I top up Touch ‘n Go card in the Touch ‘n Go eWallet App?
If you need to drive to Malaysia, you should install the Touch ‘n Go eWallet App because:
- You need this app and set up your account when you collect your Malaysia VEP tag.
- You can check the balance and transaction history of your Touch ‘n Go cards in this app.
- You can pay the $20 road charge (RC) from this app automatically after you collect your VEP tag. If you eWallet balance is not sufficient, Touch ‘n Go card saved in the app will be used as a failover.
- You can top up your Touch ‘n Go eWallete in the app using your Singapore credit cards.
But, you can NOT top up Touch ‘n Go card in the Touch ‘n Go eWallet app.
You can NOT convert (or transfer) your eWallet balance to any Touch ‘n Go cards.
So, you still have to top up (reload) Touch ‘n Go card in Touch ‘n Go kiosks/counters, convenience stores, Watson, Tesco, petrol stations and many other locations.
Do you know how to get a Touch ‘n Go card as a Singapore driver? Do you know how to get a free Touch ‘n Go card in Malaysia?
If you have any questions on how to get a Touch ‘n Go card as a Singapore driver or to use the Touch ‘n Go card, please let us know in the comment box below
The community will help you.
For questions on buying a car in Singapore, please check Singapore car ownership guides page.
For questions on driving a car in Singapore, please check Singapore driving guides page.
For maintaining and servicing your car in Singapore, please check Singapore car maintenance guides page.
For driving from Singapore to Malaysia, please check Dring to Malaysia guides page.
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Safe driving! Happy driving!